Printer Repair Questions? Ask IT Technicians for Answers ASAP
How's it going.Let me read of your question. Give me a minute.
Yes sorry what OS are you running?
A new expert here--
Please open any lids on the printer and look for any paper jams.
If you see a jam, please remove the paper. If you do not see a jam, please close the lid(s) then power off the printer.
Unplug the printer from the wall outlet then wait 1 minute.
Plugin the printer and power on the printer then wait another minute.
Check to see if the issue continues.
If the issue continues, please reply back here otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
No problem -- Please remember that I do not know what you have or have not tried already.
How old is the printer?
Please ignore the phone call request that is sent by our system. I do not have control over it.