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cvd4311
cvd4311, Computer Analyst
Category: Printers
Satisfied Customers: 958
Experience:  I have worked on printers at my job for over 7 years.
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I can't get Linux mint to recognize it, lbp 6030, pc running

Customer Question

i can't get Linux mint to recognize it
JA: What's the make/model number of your printer? How old is it?
Customer: lbp 6030
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc running linux mint 18
JA: How long has this been an issue? What happened right before this popped up?
Customer: the printer worked fine when i was using mint 17.2
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Printers
Expert:  cvd4311 replied 3 months ago.

When you go into your printer on your computer is your LBP 6030 showing up on there?

Customer: replied 3 months ago.
Expert:  cvd4311 replied 3 months ago.

Okay did you try deleting your LBP printer and then hooking it back up and see if it will update and print on Linux 18?

Customer: replied 3 months ago.
the driver is correct for 6030 now. i need no further help. thank s
Expert:  cvd4311 replied 3 months ago.

You are very welcome. Please RATE 4 stars or above so that I may close this ticket.

Expert:  cvd4311 replied 2 months ago.

Good afternoon, please RATE 4 stars or above so that I may close out this ticket.

Expert:  cvd4311 replied 2 months ago.

Good morning. I need to close out this ticket. Please RATE 4 stars or above and I will close.

Expert:  cvd4311 replied 2 months ago.

Good morning, please rate 4 or above so I can close this ticket.