I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.
Has the printer itself been setup yet to connect to your WIFI network? That would be the first step we need to verify.
Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).
Thanks for your patience and best regards,
The previous Expert opted Out.
So i am taking over.
My Name is ***** ***** can certainly help you get the printer up and running.
Lets try to get the printer up and running on the Dell.....THEN we can work on the mobile devices.
Do you have WiFi and is the Dell connected to the WiFi?
Well technicaly you have not PAID yet.....you have to RATE me at the top of the page to do that.
Oh....well all you have to do is scroll up to the top of the webpage.......and you will see some stars (5 of them)
Clicking on the all 5 (i do believe that is the star to the far right) will yield a rating, and make me a happy expert.
no...you dont HAVE to......all you have paid up to this point (without rating with the stars) is a deposit. which will get returned after a couple days, once the question goes inactive.
But, the expert gets nothign aswell. Thats me
I humbley Thank you.
But you have to click on the rating (at the top of the page)......to make it actually work.
sorry, the AMOUNT you pay is already determined.
its showing $20
so, once you rate.....the payment wil go thorugh....and i will get half.
Thats how this site works.......the expert gets half of what the customer pays.
Its showing $10 on my end......so the amount you pay would be $20
No, you do not still have to pay.
On my end all you had to pay was a deposit and once this question goes inactive you will no longer have to worry about the deposit as it should be refunded.
Thank you for using just answer.