Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
This is not HP support site, we give support for almost every brand and devices, please let me know the model no. of the Bother printer.
Hello, my name is ***** ***** Im a different expert here at Justanswer. It seems the previous expert opted out.Did you still need help with this issue? If so, please respond so we can get started.Otherwise, if you want to cancel this support ticket, please respond and let us know so that we know to close this ticket out. Thank you,Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.