Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket) as well as the internet router and power off the computer
Then wait 10 minutes, connect the power again to the internet router, wait 5 minutes then power to the printer, turn it on and the computer and tell me please if it is now operating correctly.
Let me know the results please