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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer is all in one and I forgot the phone number. How

Customer Question

My printer is all in one and I forgot the phone number. How do I make sure that my printer is WFI. It is not printing. Can you help me with this?
JA: How old is the phone?
Customer: I am not using a phone I was told I didn't need one I was given a phone number to use for faxing.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac OS
JA: How long has this been an issue? What happened right before this popped up?
Customer: About a week ago all of a sudden it stopped printing.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Do I need the phone number that has been given I have forgotten?
Submitted: 6 months ago.
Category: Printers
Expert:  JACUSTOMER-j02lrr4e- replied 6 months ago.

Hey there, My name is ***** ***** I can try and help you with your printer. I am reviewing your question...what kind of printer and model do you have? Example Epson Artisan 810

Customer: replied 6 months ago.
Epson ET4550
Customer: replied 6 months ago.
No to expensive I will go to best buy tomorrow. Thanks anyway
Expert:  JACUSTOMER-j02lrr4e- replied 6 months ago.

OK no problem. Let me know if you change your mind and I can continue to try to help you. If not no worries, have a good thanksgiving.

Customer: replied 6 months ago.
The same to you enjoy your thanksgiving.
Expert:  JACUSTOMER-j02lrr4e- replied 6 months ago.

Thank you :)

Expert:  JACUSTOMER-j02lrr4e- replied 5 months ago.

Hey Cathy,

This is Jon from and I just wanted to check in and make sure you still didn't need help with your epson printer before I close your ticket. I remember you mentioned you were going to bestbuy for this issue so I just wanted to double check.

Thanks again for your time and let me know.

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