Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
How are you trying to connect the Epson Workforce printer to your mac computer, wirelessly? Or via a usb cable?
Also, have you ever had this printer working on this same mac before?
I assume you do have the USb cable ? The correct epson printer usb cable?
Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
I fix these types of issues all the time.
Did you read my last response? I asked if you have the correct, EPSON usb cable..
And I also asked whether you wanted me to connect and fix the issue in person, on your mac. Or if you wanted written support instead.
Please take time to thoroughly read my responses and then reply, thank you!
Hello, my name is ***** *****Did you still need help with this issue? If so, please respond so we can get started.Otherwise, if you want to cancel this support ticket, please respond and let us know so that we know to close this ticket out. Thank you,Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Theres no possible way I could take money from you thats all handled through the website. I am merely a technician who was trying to help you but you stopped responding so that made it impossible to provide you with any help.
So I will leave you alone, but before I do you may want to look at the link below.