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Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Print is way too small to read even wearing reading glasses

Customer Question

print is way too small to read even wearing reading glasses my computer place says it cannot be changed
JA: What's the make/model number of your printer? How old is it?
Customer: less than 1 year
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pchp windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has never been satisfactory I thought it could be reset
JA: Anything else you want the printer expert to know before I connect you?
Customer: just to get print enlarged so I can do lesson plas and doccuments
Submitted: 15 days ago.
Category: Printers
Expert:  Jason Jones replied 15 days ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

Expert:  Jason Jones replied 15 days ago.

Are you still with me?

Customer: replied 14 days ago.
490 cannon printers are junk and i'll tell every one I can about them
Expert:  Jason Jones replied 14 days ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 3 days ago.
I never got help with 490 so will tell all that the 490 will not do any
better than micro print
Expert:  Jason Jones replied 3 days ago.

Hi,

I am not understanding your comments. Do you want help with this problem?

- Jason