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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16038
Experience:  5+ years as Tech
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I have a Workforce 435 and I need to know where in the menu

Customer Question

I have a Workforce 435 and I need to know where in the menu I can find where to set the number of rings for the Fax. I believe it set too high right now .
JA: What's the make/model number of your printer? How old is it?
Customer: workforce 435 model # C364c
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I'm on a PC with windows 10. Both are about 6 years old
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have never used the fax before but I know I saw a place in the menu that said # of rings for the fax and I believe it was set on 10
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Printers
Expert:  crash2199 replied 11 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 11 days ago.

Press the Copy/Fax button then press Menu

Press the arrows to select Fax Settings then OK

Select Communication then OK

Select Rings to Answer then OK

Now, select the number of rings that you would like.

If you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Customer: replied 11 days ago.
I have done everything as said. Now I will contact the sender and have them try again
Expert:  crash2199 replied 11 days ago.

Okay, thank you.

Please let me know how it goes

Expert:  crash2199 replied 9 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 7 days ago.

I have not heard from you in a while -- If you can rate our session as 4 stars or higher and press Submit so I am credited with helping you and mark the question as helped.

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