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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can not connect to my lap top, pixama mg3600, acer laptop,

Customer Question

can not connect to my lap top
JA: What's the make/model number of your printer? How old is it?
Customer: pixama mg3600
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: acer laptop
JA: How long has this been an issue? What happened right before this popped up?
Customer: ive had four people come to my house and none of them can connect this printer
JA: Anything else you want the printer expert to know before I connect you?
Customer: I just want it to work so I don't have to throw it away
Submitted: 14 days ago.
Category: Printers
Expert:  Jason Jones replied 14 days ago.

Hello,

I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 14 days ago.

Hi,

It looks like you came to this page, but did not respond.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

- Jason