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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Espon Workforce 3640 and it won't print from my computer. It

Customer Question

Espon Workforce 3640 and it won't print from my computer. It says it has an error of WF-3640
Submitted: 15 days ago.
Category: Printers
Expert:  Isaac Franklin replied 15 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 15 days ago.

The error you listed is your printer model. Is there another error you see?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Is it usb or wireless connected?

Lets try to see if it is a true error.

turn off and unplug the printer. hold down the power button for one full minute.

plug printer back in and turn it on.

when you test print, do you see error now?

Customer: replied 15 days ago.
I am using Windows 10 and no it is not a MAC Wireless connectedIts working now Thank you
Expert:  Isaac Franklin replied 15 days ago.

Perfect. You just had electricity stored.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.