Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
How did you clean the printhead? (i understand that you have done these things, but were they by the guide
or just know how from using it so often?)
How old is the printhead itself? If you follow this guide, it may end up in a replacement. Can you tell me if there
is anything that wasnt done yet by you on this document? And if you did each step differently, please follow
the guides instructions to the letter and we will go from there.
Please rate the 5 stars at the top of the page to close out this question as it is the only way i amcredited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.~Franklin
I do believe they did that when you set the question. it isnt released to 'me' until we get to a solution.
You can contact customer support about your fees/agreements as i cannot see that side of your account.
I can only see your questions and reply to fix things.
Take your time going thru the doc. Hopefully it is just something 'loose' or stuck when it was put back together
with the cartridge.