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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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I'm getting blank lines, 2-3 per page, when printing. How

Customer Question

I'm getting blank lines, 2-3 per page, when printing. How can I clean it up or what can I do? It,s a WF-3460. Thanks, Paul
JA: What's the make/model number of your printer? How old is it?
Customer: WF-3640
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Intel Pentium
JA: How long has this been an issue? What happened right before this popped up?
Customer: 3-4 weeks....nothing
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Printers
Expert:  Isaac Franklin replied 14 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 14 days ago.

From the little bit of information, we should start with your printhead. It sounds clogged.

I am leaving the manual below. Look on page 253-258.

It will tell you how to clean them properly with your computer and manually.

https://files.support.epson.com/docid/cpd3/cpd39368.pdf

Also, if you look at the index on the beginning of the PDF, they have a wonderfully large area they

cover for troubleshooting as well. (especially page 302 for your issue)

Let me know if you get stuck.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin