I'm sorry about the issue. Yes, changing the Wi-Fi / wireless password ***** the issue.
- On the printer's screen, can you please use the Up / Down buttons to select the option WLAN, then press the Left button below the screen
, then when it shows Wireless LAN Setup, then press OK
, then if prompted to press and hold the WPS button, do not press OK button, but press the red Stop / Reset button
, then select option Standard setup, and OK
, then select / connect to your wi-fi / wireless network name, and OK
, then enter the new password ***** prompted, and check.
Please reply at the box below to continue. Thank you,