Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Is this a Canon MF726CDW?
Is it a big color laser printer, recent model (in the past year or two)?
You are seeing an automated ad by the site for a call or remote session, this is optional and may be ignored if you wish. I can help you here but I really need the complete model or confirmation of that to answer you.
Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty power supply or logic board. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).
There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation
unplug power at the wall outletwait 5 minutespress and hold the power/on button for 60+ secondskeep holding while plugging back in, and for another 60 seconds after, then release
If this reset process does not work, it would unfortunately confirm an internal hardware failure.
This is something that would require repairs to correct; at that point it is time for a new printer. While it can be fixed, it is not practical to do so. You'd be in the $150 range to have the internal power supply replaced, and a logic board would run you $200-250. For about the same price you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer. Of course if it was purchased less than a year ago, then it is under warranty and you can file a claim with canon for replacement.
Depending how you'd like to proceed, I can help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know.
Best regards, ***** ***** for the news,
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