Hello,I am the person that will be helping you today.
Please, explain what is meant when you refer to using an Abacus. When are you asked for the pin code?
I will be standing by, looking forward to your response.
What exactly does it say when it asks for the pin? (What is dispalyed on screen?)
On the printer, press the Function option, choose Clear, and choose Password *****
Did that work for you?
Were you able to complete the instructions?
You pressed Function, Clear, and clicked the Password ***** option? After doing that last step, what is displayed on the screen?
I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
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Thank you for your patience.