Thank you for your question. I amCustomerand I look forward to helping you with your issue today.
Please setup wireless on the printer by following the instructions in the link below.
Then, follow the instructions given below.
Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.
Note : Make sure that you are resetting the printing system before adding the printer.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!
S H E F I N
Make sure that you are entering the password ***** because it is case sensitive.
Are you able to select your wireless name from the list?
Could you please check on the computer that the wireless name is correct? becuase if you are able to select the wireless, and setup fails after entering the password, which means the password ***** ***** If your password ***** uppercase (ABC) or lowercase (abc) letters, make sure you enter them correctly.
Could you please let me know the password ***** how do you enter them?
Do you have a printer USB cable with you?