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There are several locations that you can lift and look to remove any paper jam.
Click here: http://www.fujixeroxprinters.com.hk/downloads/uploaded/M215b_M215fw_UG_EN_Webup_d37a_59d8.pdf
Scroll down to page 386 and view the locations of paper jams. Follow the images to lift and remove the jams.
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Did you take a look at the different locations on where you can remove the paper jam? There are different angles to grab the paper at.
Thank you for the update.
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