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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can't print I don't know what is the problem, HL-1210w,

Customer Question

i can't print I don't know what is the problem
JA: What's the make/model number of your printer? How old is it?
Customer: HL-1210w
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just bought it for two weeks ago
JA: Anything else you want the printer expert to know before I connect you?
Customer: that"s all thank you
Submitted: 3 months ago.
Category: Printers
Expert:  Kevin8472 replied 3 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 3 months ago.

Can you give me the serial number of the printer?