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Kevin T
Kevin T, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 483
Experience:  IT Manager at Wood Group PSN
94743361
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I have a HL 2170 W and it is making a clacking sound when it

Customer Question

I have a HL 2170 W and it is making a clacking sound when it prints. Pretty loud.
Can I fix it myself
Is it worth it to send to you to fix the machine?
Michael
Submitted: 13 days ago.
Category: Printers
Expert:  Kevin T replied 13 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 13 days ago.

Can you give me the serial number of the printer?

Customer: replied 11 days ago.
U61946H9J709083
Expert:  Kevin T replied 11 days ago.

Can you tell me how long ago you got it?

It looks like here the drive roller could be gone and I need to see If it is economical for you to repair or not.

Regards

Kevin