I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.
Can you please let me know in which way your computer does not recognize you anymore (password, fingerprint, face-scan, or what exactly please)?
Thanks for your patience and best regards,
Are you still there? I am waiting on you here to help you, please let me know how we should continue. Thank you very much.
Yes, the refund is on the way. If you have any questions in the future and would like to work with me directly, please enter them in the format "For expert ComputerVauck ONLY: Question ......." at the following site, in the little box on the left side:
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I wish you a great time and remain with best regards,