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Once the Ink cartridges CARRIAGE (thats what its called "carriage) comes to rest and is no longer moving. And you have the maintenance door open to change the ink cartridges......you can grab onto the carriage and with some force slide it (it may click or jump but thats okay) dont want to use SO much force that it breaks it.....and you want to make sure you are sliding the carriage along the same direction as the track is.
But this is fairly normal that the carriage stop in a spot that doesnt allow you to change the ink cartridges.