Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem.
Hi there! Welcome to Just answer. After reading your printer issue it reminded my of the issue I had with my printer. What worked for me was executing the built in cleaning feature of my printer which you can try as well. Since you already purchased a new ink and the same issue occurred, then you would think there could be something stuck between the path the ink takes after it leaves the ink cartridge. It's worth a try:
To clean the ink cartridges automatically do the following:
Let me know what happens.
Just wanted to check in and see if you are still having issues with you printer and if the cleaning instructions I sent helped out in any way. If they did please consider rating my service. If not, please let me know how I can help.
Thanks for your time.