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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an imac OS 0,1 computer and want to know what

Customer Question

I have an imac OS 0,1 computer and want to know what printers are compatible? I tried an HP envy 7645, but the software does not allow it to print? please advise?
JA: How much experience do you have with this particular machine?
Customer: very little, I hired a technician who told me these two units are not compatible
JA: Have you installed any updates recently?
Customer: NO
JA: What troubleshooting have you tried?
Customer: almost everything I and my college son knows
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 16 days ago.
Category: Printers
Expert:  Ashik replied 16 days ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What exact version of Mac OS X are you using ?