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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My HP officejet 6700 printer is printing sideways and I have

Customer Question

my HP officejet 6700 printer is printing sideways and I have no idea what I did to cause this.
JA: Can you guesstimate how old your OfficeJet is? And just to clarify, what's the exact model?
Customer: about 8 years old and and it is HP Officejet 6700 Premium. Do you need a model #, that I looked for and can't find......
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: HP all-in-one
JA: How long has this been an issue? What happened right before this popped up?
Customer: A week
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 19 days ago.
Category: Printers
Expert:  ITCris replied 19 days ago.

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Are prints coming out in landscape instead of portrait?

Customer: replied 17 days ago.
they are coming out in a landscape. How much will it cost if I have to have you connect my device.
Customer: replied 17 days ago.
For what I paid, can't you tell me how to correct it?
Expert:  ITCris replied 17 days ago.

Would you like to do a remote connection so I can resolve your issue?