Hello, my name is ***** ***** I will do my best to assist you today. Please give me a minute to review your issue and get back to you. Thanks in advance
Please tell me if you have done (if its available) an alignment check?
It is possible that the ink cartridges may be old or low on ink, and you may need to replace them. Also make sure the paper type setting matches the type of paper you have loaded. When did you last replace your ink?
Another thing I have seen is maybe turning off any high speed printing options. It is in the settings prompt when printing.
Did it start doing this when you changed ink last?
As for your ink, is it a true epson brand ink or is it a generic brand?
ok, I am not sure shaking will help, as I have never had to do that.
I have had instances where ink cartridges have been bad from the factory. When I could not figure out the issue I took them back and had replaced them and issues would go away. Do you have another set of ink cartridges to try?
Ok, give me a minute while I check a couple things on that printer model.
Sorry I thought I had replied. From what I found it appears your print head is most likely the culprit and is failing. How long have you owned this printer?
Okay, this means it is most likely out of warranty sadly. As much as this may hurt, you like myself had our print heads fail after several years of use and its time to replace. I went with an Epson WF 3620 as it was still relatively inexpensive ($99 from Office Max) and ink was easily attainable and I found I could use some cheaper knock off inks as well with great quality.
Yes, that is consistent with a print head starting to go bad if you changed all the inks and its still printing with poor quality. Per your test with changing colors, as strange as it sounds and is when printing black and white many printer manufacturers for some reason use all colors to print black. I often thought it was a waste myself, but it is a way to keep the inks from drying out.
Your welcome. Please remember to accept and rate my answer. Your right to wait until Black Friday as you will most likely get a great deal on a printer.
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