How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I can't seem to find the wps pin on my printer and I have

Customer Question

Hi I can't seem to find the wps pin on my printer and I have lost the papers that were with the printer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: It's the HP DeskJet 3630 it's about 1 year old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I am using a PC but I am trying to connect the printer by wifi as I jave lost the cord to the computer.
JA: How long has this been an issue? What happened right before this popped up?
Customer: gave*
JA: Anything else you want the printer expert to know before I connect you?
Customer: when I tried to connect it about 20 minutes ago
Submitted: 7 months ago.
Category: Printers
Expert:  technicalcat replied 7 months ago.

Hello, and thank you for using this service.

Have you tried connecting the router without WPS? This would be the easiest, secure, and preferred way to connect a wireless printer.

Customer: replied 7 months ago.
I can't connect the printer without a WPS it comes up everytime I try to connect through wifi and I lost the cord to connect it to the computer by usb.
Expert:  technicalcat replied 7 months ago.

Do you know your wireless network name (SSID) and password?

Customer: replied 7 months ago.
DIRECT-D7-HP DeskJet 3630 series

Related Printers Questions