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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Did system recovery on comp, cannot get printer to reconnect

Customer Question

did system recovery on comp, cannot get printer to reconnect with wifi
Submitted: 13 days ago.
Category: Printers
Expert:  Viet - Printer Tech replied 13 days ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Have you tried to install the printer's driver / software yet?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 13 days ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,