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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16877
Experience:  5+ years as Tech
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Model dcp 350 c screen shows "unable to clean 46"

Customer Question

Model dcp 350 c screen shows "unable to clean 46 "
Submitted: 3 months ago.
Category: Printers
Expert:  crash2199 replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 3 months ago.

The issue is with your ink tank but you can clear the message to continue using it for the time being.

Take a look here: https://www.youtube.com/watch?v=-dxmm4-blN8

The video will show you each step to clear the message.

Please let me know if you have anymore questions otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 3 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.