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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Klahn, I have a brother printer MFC-9560 CDW Just recently

Customer Question

Hi Dr. Klahn, I have a brother printer MFC-9560 CDW
Just recently the copied prints and also the scanned images the page is total gray. I just replaced the belt a few minutes ago. The prints are still totally gray. Can you tell me how to fix the problem. Thank you
REgards,
Jackie
Submitted: 5 months ago.
Category: Printers
Expert:  Kevin8472 replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 5 months ago.

I think we need to do a head clean and aliment check..

Are you ready to start this?

Customer: replied 5 months ago.
Expert:  Kevin8472 replied 5 months ago.

Please tell me when you are ready.

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