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Ask ITCris Your Own Question

ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 5859
Experience:  Experience of Installation & Repairs on Printers 6 years.
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How do I install my new Epson using the cd? wf-3620 it is

Customer Question

how do I install my new Epson using the cd?
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: wf-3620 it is new I bought it today
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc os 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have just started. the printer is new. I haven't gotten it installed
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 16 days ago.
Category: Printers
Expert:  ITCris replied 16 days ago.

Hi, thanks for using JustAnswer.com I am Cris.

You can download the recent drivers for your printer from the Epson site. The CD does not probably have Windows 10 drivers. Use the link provided, scroll down under download and expand Drivers download and run the printer driver to install the latest driver available.

https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-3620/s/SPT_C11CD19201

If you have any further questions or need remote support let me know. Please take the time to rate my service and submit at the top.

Expert:  ITCris replied 16 days ago.

Did you have any further questions or need further assistance?