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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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I have a post note stuck in my Pixma 100 and the paper skews

Customer Question

I have a post note stuck in my Pixma 100 and the paper skews at the right hand corner and jams the printer.
Submitted: 13 days ago.
Category: Printers
Expert:  WesPCDr replied 13 days ago.

Hello, I'll be assisting you today.

Expert:  WesPCDr replied 13 days ago.

To fix the problem, unplug the printer power cable. Open the covers and remove any cartridges and look for loose paper. Use tweezers to pull the paper out or the eraser end of a pencil to move the rollers and get to the paper. Use your fingers to move the rollers as much as you can to get the paper.

Expert:  WesPCDr replied 13 days ago.

Let me know if you need additional help so I can assist further.
Also, please rate my answer below so based on your satisfaction.
Thank you.

Customer: replied 13 days ago.
how do i get the cartrige to move if the power is off?
Customer: replied 13 days ago.
Are you still there?
Customer: replied 13 days ago.
Hello
Customer: replied 13 days ago.
I have removed the cartridges and cannot see the post it note paper.
Customer: replied 13 days ago.
Are you there?
Expert:  WesPCDr replied 13 days ago.

Sorry. I had some internet issues myself.

Expert:  WesPCDr replied 13 days ago.

Most likely, you will need to remove all the outer screws to open the covers of the main printer area to remove the paper.

This is usually how it is cleaned from debris and paper inside the paper. You will need to find all the screws that hold the main printer chassis and remove the screws.