Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.
What were you printing just before this error occurred.
Okay, Seems like you need to take out print head and then clean it with alcohol. Let it dry for sometime and then reinstall it.
I am out of ideas now. I am opting out .
Hi there and welcome
It is not clear exactly how you cleaned the print head so I want to make sure you did it correctly
Please do the following
Open the printer and wait for the carriage to slide overRemove the ink cartridges from the print head.Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.Repeat this until there is no ink residue coming off on the cotton swab.Once finished, allow to dry and replace the cartridgesTry to print something now
If that does not work then one of the ink cartridges may be defective and causing the error In this even I want you to replace each cartridge and let me know if this resolves it
Let me know the results please.