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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I recently upgraded to windows 10. My printer does not

Customer Question

I recently upgraded to windows 10. My printer does not print. I have tried everything to make it happen. What I can I do? I have tried to follow instructions but to no avail. Please help!
Submitted: 17 days ago.
Category: Printers
Expert:  Russell H. replied 17 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What version of Windows was the printer previously working with?

Does it still do photocopies OK, using its own controls?

Is it supposed to work by a Wireless or WiFi connection?