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Just to clarify your question.
This is a PRINTER you are talking about ....yes?
And the prinetr is about 10 years old....yes?
And you OPENED the prinetr to Replace the cart (toner cartridge)......yes?
And now you have an error message on the printer that says there is a paper jam.....yes?
And you want to know if this printer is too old to be able to be fixed.....yes?
If any of these answrs are NO......please tell me which one......if all are yes.....just say yes to all.