Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I need to ask a few questions before advising you as to what to do about the problem, please.
- Is your printer connected by Wireless/WiFi, or is it connected to the computer by a USB cable?
- Can your Brother printer still do a photocopy of a one-page original document ? please try and see.