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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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I am trying to install a new Epson printer WF-2760. I tried

Customer Question

I am trying to install a new Epson printer WF-2760. I tried the disc but I don't receive the needed download. Would you please send the required download my email is***@******.*** Thanks
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Just bought it today, 11-18-2016 Model WF- 2760
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Toshiba Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just can't hook up. My old printer comes up which is no longer in use. Was a WF 2530 which defaulted to that model. Now different model WF - 2760
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not really at this point. Thank you - Tony
Submitted: 18 days ago.
Category: Printers
Expert:  WesPCDr replied 18 days ago.

Hi, I can help with the issue.

Expert:  WesPCDr replied 18 days ago.

Let me know if I can assist further.
When you are satisfied, please rate my answer.
Thank you.