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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do you turn off automatic coupon printing on an hp 6520

Customer Question

how do you turn off automatic coupon printing on an hp 6520 printer?
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: it is a 6520 printer I stopped using 4 or 5 years ago because in printed out unwanted coupns when I wasn't in the room
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: since it was new and was connected to wi fi
JA: Anything else you want the printer expert to know before I connect you?
Customer: It is an in home printer in the library to print from our I Pads. we have printers connected by usb ports at our desks. this is a convenience printer
Submitted: 14 days ago.
Category: Printers
Expert:  ITCris replied 14 days ago.

Hi, thanks for using JustAnswer.com I am Cris.

Is the printer connected via USB to your computer?

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