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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Wf m1560 won't scan as PDF, About 4 years WF-M1560, Pc

Customer Question

Wf m1560 won't scan as PDF
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: About 4 years WF-M1560
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Pc Window 10 I think
JA: How long has this been an issue? What happened right before this popped up?
Customer: New computer
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 22 days ago.
Category: Printers
Expert:  Shefin replied 22 days ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you tried scanning using Epson scan?

Thank you.

S H E F I N

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