How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My lap top will not merge with my printer

Customer Question

my lap top will not merge with my printer
Submitted: 6 months ago.
Category: Printers
Expert:  Shefin replied 6 months ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the make and model number of your printer?

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Thank you.

S H E F I N

Customer: replied 6 months ago.
I am trying to get in touch with you but I do not know how. My phone numbers is(###) ###-####
Customer: replied 6 months ago.
I have already gave you $40 dollars why do you want more ?
Customer: replied 6 months ago.
JustAnswerAsk a question
Remember to rate your expert here after you get an answer and finish talking.Customermy lap top will not merge with my printer
17 November 2016 03:32
CustomerShefin
Technician
Hello!
Thank you for your question. I amCustomerand I look forward to helping you with your issue today.May I know the make and model number of your printer?May I know the operating system you are using? Is it Windows 7?How do you connect the printer to the computer? Using USB cable?Thank you.S H E F I NWant to switch to a Secure Remote Assistance?If you prefer, I can remotely connect to your device and troubleshoot for you.Amount: $39 100% Satisfaction GuaranteedSecurely connect
By clicking "Securely connect" you agree to the additional amount and to credit the Expert. JustAnswer may share your information with a third party service provider for fulfillment.
17 November 2016 04:04 I am trying to get in touch with you but I do not know how. My phone numbers is(###) ###-####19 November 2016 06:20 I have already gave you $40 dollars why do you want more ?
19 November 2016 06:23 Send+ Add files
Your conversation is covered by our Disclaimer. OrderID: 16841985-117
Customer: replied 6 months ago.
OrderID: 16841985-117
Expert:  Shefin replied 6 months ago.

Hi,

I apologize for the delay in my response. You will be charged more only if you opt for additional offers like Secure Connect.

Please let me know the following, so that I can assist you better with the issue.

Make and model number of your printer.

Operating system you are using. Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Thank you.

S H E F I N

Related Printers Questions