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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Billed twice need to know activation code in use 35502966300

Customer Question

Billed twice need to know activation code in use***********or***********
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: Computor is Asus r500V Code giving to me billing department
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: The issue is I am being billed twice for 52.99 only have one computor
JA: Well, we require $5 .
Customer: I am not paying 5 dollars I need activation code to get overcharge off my visa bill
JA: The printer technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: Holy hell!
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Printers
Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

You appear to be asking about the details of a double-billing for something. The JustAnswer system has assumed it was a printer issue - I'm not so sure myself.

Please tell me: What were you billed twice over for? a service, or software, or a material item ?

Customer: replied 5 months ago.
For software trying to get credit as I have only one computor

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