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Kevin T
Kevin T, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 496
Experience:  IT Manager at Wood Group PSN
94743361
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I have an Epson workforce WF-7620. Only had it a week or so.

Customer Question

I have an Epson workforce WF-7620. Only had it a week or so. I have two problems.
1. I cannot figure out hos toe print to the manual feed. I am assuming that is the paper carrier on top of the printer. Is that correct? If not, then were is it. If yes, how do I select it?
2. I am trying to print checks. When I do this, I end up with several blank lines at the bottom which means it is printing several print lines too high which puts the info in the wrong place. If I print it on plain paper, it prints correctly. What is causing that?
Submitted: 21 days ago.
Category: Printers
Expert:  Kevin T replied 21 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 21 days ago.

What OS are you running? Would this be MAC or Windows?

Regards

Kevin

Customer: replied 21 days ago.
Windows 10
Expert:  Kevin T replied 21 days ago.

Would you allow me to connect to your machine remotely and show you show?

Expert:  Kevin T replied 17 days ago.

Hi,

Is this still required?

Please rate me above so I get credit.

Regards

Kevin