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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I somehow pressed onenote 16 in error and now the printer

Customer Question

I somehow pressed onenote 16 in error and now the printer does not want to work. I can set work for printing , press print bit nothing happens?
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: Lexmark X2350 about 8 yrs.old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: A Dell lap top Inspiron 15 /system 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: quite a few weeks now. As I mentioned I pressed onenote in error after which printer has not worked.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no thank you
Submitted: 18 days ago.
Category: Printers
Expert:  Michelle replied 18 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 18 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What is the make and model of the printer.

Expert:  Michelle replied 18 days ago.

how is the printer connected to the computer usb or wireless.

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