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Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12697
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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My pima-100 prints come out too dark, the color is off.

Customer Question

My pima-100 prints come out too dark, the color is off.
JA: What's the make/model number of your printer? How old is it?
Customer: pixma pro-100
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: It's been several months and so I haven't been using it lately. Don't remember anything special before problems started.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 25 days ago.
Category: Printers
Expert:  Dustin replied 25 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 25 days ago.

Lets start with a deep cleaning of the printheads.. The link below explains how to do that using a mac

https://support.usa.canon.com/kb/index?page=content&id=ART153106

Then, try a test print once thats finished. If its still printing dark, let me know and we may need to reinstall the driver or change some of the print settings.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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