I'm sorry about the issue. Are you currently able to open a copy from the printer's glass (not printing from the computer)?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Please reply at the box below. Thank you,
Were you able to uninstall the Epson program(s) before reinstalling it?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,