Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Do you mean a blank strip, or a black strip?
But the rest of the page is coming out more like solid black, or dark/dusty looking?Would it be possible for you to scan me a printed page to have a look at?
I’ve attempted to accept your request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too. Just let me know either way. Note that I'm s ending this as a phone call instead, which will be more productive anyway and cost you less.