Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Please take a look here: https://support.usa.canon.com/kb/index?page=content&id=ART137527
It will show you all of the locations of where a paper jam could occur. Please open all parts and remove any paper jam and after that is complete, power off the printer and unplug it from the wall. Wait 1 minute, plug it back in, and power it back on again.
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