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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31120
Experience:  Printer and scanner problem resolver for over 15 years
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When I try to send a fax I get a message that the number i'm

Customer Question

when I try to send a fax I get a message that the number i'm dialing is a restricted number. What am I doing wrong
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Brother MFC-J4510DW
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was fooling with the settings and now I can't get back to that point
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 19 days ago.
Category: Printers
Expert:  Richard replied 19 days ago.

Hi there and welcome

you have by accident set restricted dialing on. There are a few places you can set this, so please use my link below to check all locations and remove the restrictions

http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj4510dw_us_eu_as&faqid=faq00002602_002

Once done, you can again send faxes.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you