Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Have you checked for paper jams?
Do you get an error message when this occurs?
The drum may be dirty if there is excess toner on it - try cleaning it and see if that helps with the drum message.
The noise you are hearing is likely due to a paper jam or a fault with the paper feed mechanism.
Check that the paper path is clear by manually pushing a thin piece of card all the way through the machine.
Also check that the paper feed rollers are in place, and nothing is missing or broken.