Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Please open any lids on the printer and look for any paper jams.
If you see a jam, please remove the paper. If you do not see a jam, please close the lid(s) then power off the printer.
Unplug the printer from the wall outlet then wait 1 minute.
Plug in the printer and power on the printer then wait another minute.
Check to see if the issue continues.
If the issue continues, please reply back here otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
How old is the printer?
Thank you for confirming. The printer is outside of the warranty phase so it cannot be repaired under warranty by Epson.
It can be fixed but it is not worthwhile to doing so. At a minimum, you will have to replace the scanner assembly, which costs about $150 and the pricing only goes upward. For $100-200 you can replace the entire machine with a brand new model, with current technology and a 1 year warranty.
If you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.